Order process
Once you have completed the payment, an e-mail confirmation will be sent.
This will have your order number, complete order details and shipping address.
Orders will be processed within 24 hours of receipt (Mon-Fri).
Time for delivery vary depending on destination and size of the product.
Price, payment
All our prices are inclusive of 21 % VAT.
Shipping cost will be added to your orders.
Tepuy handles the following currencies: USD, Euro, GBP, CNY, KRW, SEK.Tepuy uses secure payments and handles the credit cards.
Tepuy also accepts payments through Paypal.
Shipping
To (or within) europe: Depending on size of product package.
To (or within) rest of the world: Depending on size of product package.
Possible custom fees are always payed by the customer.
Tepuy cannot be held responsible for any IVA/VAT or customs matters.
Delivery time will normally be 15-30 business days.
Privacy
All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.
Security
All sensitive credit card details are handled by PayPal, who provides millions of secure transactions every day.
PayPal uses SSL technology to keep your information safe.
Paypal don’t share your financial information with the merchant.
Paypal send you a confirmation email when you make a payment.
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